WE DO NOT OFFER REFUNDS. RETURNS ARE FOR STORE CREDIT ONLY.
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 30 DAYS FROM THE DATE OF FULFILLMENT TO RETURN ELIGIBLE ITEMS. ALL SALES ITEMS ARE FINAL SALES. NO RETURNS ALLOWED ON SALES.
If you decide to Preorder an item on our website, please note the following:
- Payment is charged immediately at checkout not when the item ships
- Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to method of payment, please do so prior to shipment announcement on our website.
- If you need to cancel your Preorder or Update in any way, please EMAIL our Customer Care team at firstname.lastname@example.org
- If you are ordering a Preorder item with an In-Stock item, you will only be charged Shipping once. We will not charge you again once your Preorder has shipped.
- For Returns on Preorders, you have 30 days from the day the order has shipped - not the date on the original invoice as this is the Order date.
- We do our very best to communicate all details for Preorders on the Product page as there are usually thousands of orders for each style and it is not possible to contact everyone individually.
- If at any time you need further details, please contact us at the above phone number and we will be happy to assist!
- These are Special Ordered directly from our Vendors
- Preorders can take anywhere from 1-8 weeks depending on the fabric, manufacturing, quantity and details of the item.
- The date listed on the Preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update, then we do not have further information at this time.
Our Lovely + Blush Promise
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, email us at Help@lovelyblush.com and we will rectify this right away!